Returns & Exchanges

At Fièra Cosmetics, we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we offer a 30-day money-back guarantee on all products.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email or our online portal within 30 days of receiving your order to start the return process.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all components are included to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.